24 / 7 MONITORING

24 HOUR BACK-TO-BASE

MONITORING

Linking your security system to our monitoring centre completes your overall security solution. Whether you are at home, work or away, you can be at ease knowing that someone is monitoring your premises 24/7.

A 24-hour monitoring service provides you the reassurance that you will be notified if an alarm is activated. Our control room staff will respond immediately in accordance to your monitoring instructions.

GPRS MONITORING

GPRS monitoring uses a Telstra + Optus 4G sender/receiver standalone unit that connects to the
monitoring centre via the mobile phone network. This system ‘polls’ 12 hourly, meaning that the system
confirms with the control room every 12 hours that all systems are functional, no longer is the alarm
panel using the landline to make a call at your expense to the monitoring centre to verify its status.
Higher polling rates are also available. A GPRS system cannot be interfered with by a potential intruder
from outside the building, meaning an intruder would have to enter and set off the alarm before they
could have any access to the device – by this time the alarm would have alerted the control room of the
breach.
 
In summary a much more secure option than landline based monitoring. Now that the NBN rollout is completed, monitoring an alarm system via a telephone line is redundant. The GPRS unit will be
provided with a Telstra sim and an Optus sim, in the event one network crashes the other sim will still
allow the unit to communicate with the monitoring centre.